Privacy Policy for Hautesaucery.com
1. Introduction
At Hautesaucery.com, we are deeply committed to protecting your privacy and safeguarding your personal data. We recognize the importance of maintaining the confidentiality, integrity, and availability of personal information, and we approach data protection in accordance with the highest standards of legal compliance, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access or interact with Hautesaucery.com. Haute Saucery Limited (referred to as “we”, “our”, or “us”) is the data controller responsible for the processing of your personal data.
For any inquiries regarding this policy or the exercise of your rights, you may reach us at: [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal data to operate effectively and provide you with a tailored experience on Hautesaucery.com:
a. Usage Data
We collect data regarding your interaction with the website, including browser type, IP address, referring URLs, page views, access times, session duration, and other diagnostic data for website analytics and improvement.
b. Account Data
When you create an account or make a purchase, we collect personal details such as your name, billing and shipping addresses, email address, and phone number.
c. Profile Data
We may gather information related to your preferences, product interests, behavioral patterns, prior purchases, and saved items or wishlists.
d. Communication Data
Correspondence you send to us, including support queries, feedback, surveys, or any contact via our forms or direct email communications, may be retained to manage our relationship with you.
e. Technical Data
This includes information about the device you use to access our website, such as device type, operating system, screen resolution, browser version, language preferences, and other technical configuration data.
f. Transaction Data
We process transaction-specific details including order history, payment methods (processed via secure third parties), delivery information, and associated timestamps.
g. Preference Data
This encompasses your marketing preferences, consents, and product interaction patterns that help us understand your interests and deliver relevant content.
4. Legal Bases for Processing
We process your personal data under the following legal grounds, depending on the context of the interaction:
– Consent: Where required by law, we will obtain your explicit consent before processing your data for specified purposes, such as email marketing or non-essential cookies.
– Contractual Necessity: Processing is essential to fulfill pre-contractual or contractual obligations, such as payment processing, product shipment, and order confirmations.
– Legitimate Interests: We may process data to pursue our legitimate interests (e.g., fraud detection, internal analytics, security enhancement), provided such interests do not override your fundamental rights or freedoms.
– Legal Obligation: Where required by applicable law, we will process or disclose your data in response to law enforcement requests or regulatory compliance obligations.
5. Your Rights
You have the following rights regarding your personal data:
– Right of Access: Request a copy of your personal data held by us.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your personal information, subject to legal or contractual constraints.
– Right to Restriction: Request limitation on how your data is processed.
– Right to Data Portability: Request transmission of your data in a structured, commonly used format.
– Right to Object: Object to certain types of processing including direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational safeguards to ensure a high level of security, including:
– End-to-end encryption of data during transmission
– Secure authentication protocols and access control measures
– Regular data backups and recovery procedures
– Staff training on data privacy and protection
– Firewall and intrusion detection systems
While we strive to secure your information, no system can guarantee complete safety. You retain responsibility for safeguarding your passwords and account details.
7. International Transfers
Where data is transferred outside of the European Economic Area (EEA), we ensure such transfers are made in compliance with applicable data protection laws using legal mechanisms such as Standard Contractual Clauses (SCCs) or other approved methods. Users from jurisdictions like California or other non-EU regions are guaranteed a level of data protection consistent with applicable U.S. state or international standards.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including the fulfillment of legal, accounting, or reporting requirements. Specific retention periods include:
– Account and Transaction Data: Retained for up to 7 years for financial and tax compliance
– Communication Data: Retained for up to 3 years after last contact
– Marketing Preferences: Retained until you withdraw consent
– Usage and Technical Data: Retained for up to 24 months for analytical purposes
9. Cookie Policy
Hautesaucery.com utilizes cookies to enhance your browsing experience and enable core functionality. These cookies fall into the following categories:
– Essential Cookies: Necessary for website operations, such as secure login and shopping cart functionality.
– Functional Cookies: Remember your preferences and enhance personalization.
– Analytics Cookies: Collect aggregated statistics on website traffic and user behavior (e.g., Google Analytics).
– Performance Cookies: Measure system performance and detect technical errors.
10. Cookie Management and Compliance with GDPR & CCPA
On your first visit, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You may modify your preferences at any time via our Cookie Settings portal or through your browser settings.
Under the CCPA, you also have the right to opt-out of the “sale” of personal information. We do not sell your personal data in the conventional sense, but where data is shared with third-party advertising or analytics tools, such sharing may fall within the CCPA’s broad definition. Users can exercise these rights through the “Do Not Sell My Personal Information” option when available.
11. Special Protections for Children Under 13
Hautesaucery.com is not intended for use by children under the age of 13, and we do not knowingly collect personal data from minors without verifiable parental consent. If we become aware of such collection, we will promptly delete the data and take appropriate measures.
12. Policy Updates & User Notifications
We reserve the right to amend this Privacy Policy at any time to reflect changes in our practices, technological advances, or legal requirements. Where material changes are made, we will notify you through the website or via email where appropriate. We encourage users to review this policy periodically for updates.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact our privacy team at:
Email: [email protected]
Compliance Assurance
Hautesaucery.com is committed to full compliance with GDPR, CCPA, and related international privacy standards. We take your privacy seriously and welcome any feedback or questions regarding our data practices.