Privacy Policy
1. Introduction
At hautesaucery.com (“we,” “us,” “our” or the “Website”), your privacy and the protection of your personal data are of paramount importance. We are firmly committed to maintaining the confidentiality, integrity, and security of any personal information we collect from our users, customers, and visitors. This Privacy Policy outlines how we collect, use, store, share, and protect your information in accordance with the highest standards of data protection, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller
This Privacy Policy applies to all users of our Website and associated services, whether accessed online via a browser or mobile device. hautesaucery.com serves as the data controller of your personal information, determining the purposes and means of data processing. Should you have any questions, concerns, or requests related to this Privacy Policy, please contact us at [email protected].
3. Categories of Data Processed
The categories of personal data we may collect and process include, but are not limited to, the following:
a. Usage Data
Includes information about how you use the Website, such as your IP address, browser type and version, pages visited, referring URLs, session duration, and activity logs.
b. Account Data
Personal information provided to create an account on hautesaucery.com, including your full name, email address, phone number, billing and shipping addresses.
c. Profile Data
Details related to your preferences, browsing history, purchase behaviors, wishlists, feedback submissions, and product reviews.
d. Communication Data
Includes all records of correspondence between you and us. This may include support tickets, chat history, emails, and inquiries submitted through our contact forms.
e. Technical Data
Information about the devices you use to access our Website, such as device type, operating system, screen resolution, language settings, and system configurations.
f. Transaction Data
Covers payment information (processed through secure third-parties), order summaries, delivery tracking numbers, and invoice details.
g. Preference Data
Your preferences for receiving marketing communications, newsletter subscriptions, and product interest segments.
4. Legal Bases for Processing
We process your data under the following legal grounds, as permitted under applicable data protection laws:
– Performance of Contract: To fulfill our obligations under any agreements entered into with you, such as processing purchases or delivering services.
– Legitimate Interest: For improving our services, ensuring security, preventing fraud, and offering relevant product suggestions.
– Consent: Where you have explicitly provided your permission, such as subscribing to our newsletters.
– Compliance with Legal Obligations: To comply with applicable laws, law enforcement requests, or regulatory obligations.
5. Your Rights
Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:
– Right of Access: Obtain confirmation of whether we process your personal data and request a copy of the data.
– Right to Rectification: Correct any inaccurate or incomplete data about you.
– Right to Erasure: Request deletion of your personal data under certain circumstances (“right to be forgotten”).
– Right to Restrict Processing: Limit our ability to process your data in situations where accuracy or legality is disputed.
– Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format for transmission to another data controller.
– Right to Object: Object to processing of your data on grounds related to your particular situation, including marketing communications.
To exercise any of these rights, please contact us at [email protected]. We may require identity verification before fulfilling any requests.
6. Security Measures
We utilize a multi-layered approach to secure your personal information. This includes:
– Data encryption during transmission and storage;
– Role-based access controls to restrict data access;
– Regular backups and disaster recovery plans;
– Staff training on data protection and phishing prevention;
– Secure server infrastructure maintained by trusted third-party providers.
Despite our efforts, no method of transmission over the Internet or method of storage is 100% secure.
7. International Transfers
We may transfer your personal information outside the European Economic Area (EEA) or your jurisdiction as necessary to deliver services and perform obligations. When doing so, we rely on adequacy decisions, Standard Contractual Clauses approved by the European Commission, or other legally accepted transfer mechanisms. Users are informed of such transfers where required.
8. Data Retention
We retain your data only for as long as is necessary to fulfill the purposes for which it was collected, and to satisfy any legal, accounting, or regulatory requirements. Specifically:
– Account Data: Retained for the duration of your account and up to 6 years thereafter.
– Communication Data: Retained for 2 years from the date of last interaction.
– Transaction Data: Retained for up to 7 years for financial recordkeeping.
– Usage and Technical Data: Retained for analytical purposes for up to 18 months.
– Marketing Consents: Retained until you withdraw your consent.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on hautesaucery.com. Cookies are small text files stored on your device to enable site functionality and collect information.
Types of Cookies We Use:
– Essential Cookies: Required for core site features, such as shopping cart and checkout.
– Functional Cookies: Enable personalization, remembering your preferences and login sessions.
– Analytics Cookies: Help us understand how users interact with our Website, including Google Analytics.
– Performance Cookies: Improve site performance, responsiveness, and UX optimizations.
10. Cookie Management and Compliance with GDPR & CCPA
You may control the use of cookies through our cookie consent banner or through your browser settings. By using the Website, you are given a choice to accept, reject, or configure cookie categories, except for essential cookies, which are required for Website functionality.
Under GDPR and CCPA, you also have the right to request details about the categories of personal data collected via cookies, opt-out of data sales, and revoke consent at any time via the cookie preference interface.
11. Special Protections for Children Under 13
hautesaucery.com does not knowingly collect personal data from children under the age of 13. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete such information. If you believe that a child has provided us with personal data improperly, please contact us at [email protected].
12. Policy Updates & User Notifications
We reserve the right to amend this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes through a prominent notification on the Website or via email where appropriate. Continued use of the Website after changes are posted constitutes acceptance of those changes.
13. Contact
For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
Email: [email protected]
Website: hautesaucery.com
We are fully committed to ensuring your personal data is handled responsibly, lawfully, and transparently. If you have any concerns about your personal information or its use, do not hesitate to reach out to us.